Travel agents say they are ‘overwhelmed’ by a massive surge in new clients amid airline chaos and ‘confusing’ international covid restrictions

Flight delays and cancellations continue to shake passengers' travel plans.Stefani Reynolds/Getty ImagesTravel agents say they're busier than ever in recent months amid surging demand for travel.Some agents report being "overwhelmed" by the recent flood of new clients who want help planning trips.Some agents say they'll wait on hold with airlines for clients if flights are delayed or luggage is lost.Many travel agents say they have never been busier amid air travel chaos and a post-covid lockdown surge in demand this summer. The job, which has long been thought to be in decline due to the increasing ease of online self-booking,…

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